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Frequently Asked Questions

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Jamestown Newport Ferry FAQ

How does the Unreserved hop/on, hop/off ferry work?

The Unreserved round trip ticket allows you to ride the ferry from all of our departure points during a one-day time period. Just hop on and off at any of our stops during any one-day time period. Note: Round trip tickets are not available for use during Folk and Jazz Festivals.

When does my ticket expire?

Round trip tickets are good for the day they are first scanned/used. Unused tickets expire on the last day of our season which is usually Columbus Day.

Are my hop-on hop-off tickets refundable?

Tickets are not refundable. They may be used through Columbus Day of the current year in which they were purchased.

What does the Family Pass ticket include?

The family pass allows 2 adults and 2 children (5-12) to ride the hop/on hop/off ferry during a one-day time period.

Does the ferry run if it is raining?

Yes. On occasion, during heavy thunderstorms or severe weather, there may be a delay or cancellation. Please check our website for any delays or cancellations.

Can I bring my dog onboard the ferry?

Due to safety concerns and in consideration of our other passengers only ADA registered service dogs are allowed onboard.

Is the ferry handicapped accessible?

The vessels “Katherine” and “Coastal Queen” are ADA accessible.

Is the ferry available for private event rentals?

Yes, all of our vessels are available for private event charters. Please see our charter page www.JamestownNewportFerry.com Our scenic bay cruises may also be reserved for larger groups directly on our web site.

Are strollers allowed on board the ferries?

Strollers are allowed on board our ferries for an additional fee. Due to space limitations, strollers are not allowed on Scenic Bay Cruises and special event express ferries.

Are bicycles allowed on board the ferries?

Yes, most bicycles are allowed onboard the ferries for an additional fee. Gasoline and electric powered bicycles are prohibited onboard the ferries due to USCG regulations. Due to space limitations, strollers are not allowed on Scenic Bay Cruises and special event express ferries.

Is there a bathroom on the ferry?

There is a marine head on board for emergencies. We suggest using the restroom prior to boarding.

Where can I purchase tickets?

Tickets can be purchased online at www.jamestownnewportferry.com, the ferry office at 1 East Ferry Wharf in Jamestown, at Perrotti Park and Ann Street Pier in Newport, or onboard the ferry.

Are there food or drinks onboard?

All ferries have liquor licenses, therefore the only alcohol allowed onboard is to be purchased from our bar. There is no food to be purchased on the hop-on, hop-off ferry runs.

What times do the ferries depart from each location?

The ferry leaves promptly at the departure times listed on the ferry schedule (available online). The ferries arrival at each stop may vary, but the departure times are exact. Please plan to arrive at least 20 minutes prior to the listed departure.

What is the last departure from Rose Island?

The public has to be off the island by 4 p.m. Only the overnight guests are allowed on the island after 4 p.m.

What sights will I see on the Unreserved hop-on hop-off ferry?

Our hop-on hop-off ferry provides views of the Jamestown Coastline, The Pell Bridge, Goat Island, and the destination stops at Rose Island Lighhouse, Perrotti Park, Ann Street Pier (many restaurants nearby) and Ft. Adams State Park. There are many large yachts docked, moored and sailing about glorious Newport Harbor.

What sights are included on the Reserved Scenic Bay Cruise?

Our scenic bay cruise has departure points from Jamestown Village and from Perrotti Park in Newport. Views include the Newport Harbor, Goat Island, Rose Island, The Pell Bridge, the Jamestown shoreline and harbor, Clingstone (The house on the rocks), Ft. Wetherill, Horsehead, Ft. Adams, Hammersmith Farm, Eisenhower House, Brenton Cove, Beacon Rock, Bonnie Crest, Aloha, Beechbound, New York Yacht Club, Ida Lewis Lighthouse/Yacht Club, Newport’s 5th Ward, The Armory, St. Mary’s Church, the Wharf areas of Newport, Trinity Church as well as many large yachts docked and moored in glorious Newport harbor.