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Frequently Asked Questions

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Jamestown Newport Ferry and Coastal Queen FAQs

What are the parking options if I want to take a ferry or cruise from either Jamestown or Newport?

Departing from Jamestown at 1 East Ferry Wharf, Jamestown, RI 02835:

All day public parking is available at 11 Knowles Court, Conanicus Avenue. You may also park on Narragansett Avenue between #9 and #30 and between #60 and #99. Both options are a short, 10–15 minute walk through Jamestown Village to the Jamestown Newport Ferry departure site at 1 East Ferry Wharf. Restricted parking, with a two-hour limit from 10am-6pm, is available at the former Bank of America parking lot located at 29 Narragansett Ave. There is no trailer parking and no overnight parking in this lot and parking rules will be enforced.

OVERNIGHT AND DAILY PARKING: Paid parking is available at the Conanicut Marine Services Boat Yard, 260 Conanicus Avenue, for $10.00 per day or overnight, includes free shuttle to the Jamestown Newport Ferry departure site. Call or text (401) 864-2985 for pick up.

Departures from Newport locations—5 Bowen's Landing or Perrotti Park at 39 America's Cup Ave., Newport, RI 02840:

The Gateway Visitors Center (currently closed due to the pandemic), located at 23 America’s Cup Avenue, Newport, R.I. 02840, is the city’s primary public transportation hub. The Gateway Parking Lot and Garage operates from May 1 through October 31. The garage and parking lot accommodate 484 vehicles. Hours of operation are Monday through Sunday, 8am until midnight. Rates: $2.00 for the first half hour, $1.50 for each subsequent half hour, maximum per day:  $24.50. City residents receive up to three hours free every day. Tickets validated by Discover Newport receive one-half hour ($1.50) free parking.

The Mary Street Parking Lot is located in downtown Newport, between lower Mary St. and lower Church St.  A public restroom is located at the parking lot and it is open daily in season May 1–October 31. Mary Street is a "Pay & Display" lot.  Pay at the pay stations located next to the restroom and place your receipt on the dashboard of your vehicle. At last check, rates were $3.00 per hour, with a maximum of $20 per day, overnight is $30.

There is an additional lot at 49 Long Wharf Mall in downtown Newport, opposite Washington Square between Thames Street and America's Cup Avenue (best access). This is a "Pay & Display" lot as well, and you can park up to nine hours per day. At last check, November 1–May 31, 2020 it's free and June 1–October 31 it's $1.25 per hour.

Departures from Fort Adams State Park, 90 Fort Adams Drive, Newport, RI 02840:

Fort Adams State Park, located at 90 Fort Adams Drive, Newport, R.I. 02840, has ample free parking directly in front of the Fort’s main entrance. Overnight parking passes are available for purchase in the Park Visitor Center.

Note: All rates above are subject to change, you should confirm rates on their website.

How does the unreserved Hop-On Hop-Off Ferry ticket work?

The unreserved round-trip ticket allows you to ride the ferry from all of our departure points during a one-day time period. Just hop on and off at any of our stops during any one-day time period. Note: Round-trip tickets are not available for use during Folk and Jazz Festivals.

When does my Hop-On Hop-Off ticket expire?

Round-trip tickets are good for the day they are first scanned/used. Unused/unscanned tickets expire on the last day of our season which is usually Columbus Day.

Are my Hop-On Hop-Off tickets refundable?

Tickets are not refundable. They may be used through Columbus Day of the current year in which they were purchased.

What does the Family Pass ticket include?

The family pass allows two adults and two children (5–12) to ride the Hop-On Hop-Off Ferry during a one-day time period.

Does the Hop-On Hop-Off ferry run if it is raining?

Yes. On occasion, during heavy thunderstorms or severe weather, there may be a delay or cancellation. Please check our website for any delays or cancellations.

Will the Scenic Cruises run if it is raining?

Normally we run in the rain, however if there is dense fog or lightning there could be a delay or cancellation depending on the captain. If there is a weather cancellation customers will receive a refund or they can change their reservation to another day with available cruises.

Can I bring my dog onboard the ferry or any JNF vessels?

Due to safety concerns and in consideration of our other passengers only ADA registered service dogs are allowed onboard.

Which vessels are handicapped accessible?

The vessels “Katherine” and “Coastal Queen” are ADA accessible.

Are strollers allowed on board the vessels?

Strollers are allowed on board our ferries for an additional fee. Due to space limitations, strollers are not allowed on Scenic Bay Cruises and special event express ferries.

Are bicycles allowed on board the ferries?

Yes, most bicycles are allowed onboard the ferries for an additional fee. Gasoline and electric powered bicycles are prohibited onboard the ferries due to USCG regulations. Due to space limitations, strollers are not allowed on Scenic Bay Cruises and special event express ferries.

Is there a bathroom on the Hop-On Hop-Off ferry?

There is a marine head on board for emergencies. We suggest using the restroom prior to boarding.

Where can I purchase tickets for the Hop-On Hop-Off ferry service?

To avoid waiting in line, we recommend buying your tickets online, in advance, at jamestownnewportferry.com. Tickets may also be purchased at the ferry office window at 1 East Ferry Wharf in Jamestown, at Fort Adams, Perrotti Park and Ann Street Pier in Newport, or onboard the Jamestown Newport Ferry.

Are there food or drinks onboard?

All ferries have liquor licenses, therefore the only alcohol allowed onboard is to be purchased from our bar. There is no food to be purchased on the Hop-On Hop-Off Ferry runs.

What times do the ferries depart from each location?

The ferry leaves promptly at the departure times listed on the ferry schedule. The ferry's arrival at each stop may vary, but the departure times are exact. Please plan to arrive at least 20 minutes prior to the listed departure.

What is the last departure from Rose Island?

On days that Rose Island is open to the public, visitors must be off the island by 4 pm. Only the overnight guests are allowed on the island after 4 pm.

What sights will I see on the unreserved Hop-On Hop-Off ferry?

Our Hop-On Hop-Off Ferry provides views of the Jamestown coastline, The Newport Pell Bridge, Goat Island, and the destination stops at Rose Island Lighthouse, Perrotti Park, Ann Street Pier (many restaurants nearby) and Fort Adams State Park. There are many large yachts docked, moored and sailing about glorious Newport Harbor, as well as visiting cruise ships.

What sights are included on the reserved cruises?

Views include the Newport Harbor, Goat Island, Rose Island Lighthouse, The Newport Pell Bridge, the Jamestown shoreline and harbor, Clingstone "The House on the Rocks", Fort Wetherill, Horsehead, Fort Adams, Hammersmith Farm, Eisenhower House, Brenton Cove, Beacon Rock, Bonnie Crest, Aloha, Beechbound, New York Yacht Club, Ida Lewis Lighthouse/Yacht Club, Newport’s 5th Ward, The Armory, St. Mary’s Church, the wharf areas of Newport, Trinity Church as well as the mega yachts docked and moored in glorious Newport Harbor and visiting cruise ships.

Are the Coastal Queen and also the ferry boats available for private event rentals?

Yes, all of our vessels are available for private event charters. Please see our charter page at jamestownnewportferry.com/privatecharters. Our Scenic Bay Cruises may also be reserved for larger groups.